

Modern trading platform redesign: boosting activation & retention through contemporary UX patterns
Situation The platform faced challenges with key metrics including Activation, Retention, SUS, and Perceived Ease of Use, as users were thrust into trading immediately after registration without proper onboarding.
Task Through extensive market research and in-depth user studies, we identified the potential to reimagine the entire user journey with a focus on education and gradual engagement.
Action We developed game-inspired architectural solutions that enabled interface decomposition and screen type segregation. This led to specialized terminal interfaces for various trading instruments, incorporating successful patterns from platforms like YouTube, TikTok, and Spotify. The redesigned app now prioritizes user education and familiarization before transitioning to actual trading.
Results Subsequent user research and analytics demonstrated significant positive impact across all target metrics, validating our approach to creating a more user-centric trading platform.